Partners

Who I work with

One partnership so far, and it is the one shaping how the rest of this works.

Patient Pathways

An independent healthcare navigation and patient advocacy practice serving British Columbia and Alberta, established in 2010. Their navigators use Care Colab with clients through advance care planning, working from a set of summary templates built for that job.

See how the partnership works

What a partnership can look like

No two will be the same, and I would rather shape each one around what an organization actually does than publish a tier list nobody fits. The pieces that make up the Patient Pathways arrangement are a reasonable starting point:

• Templates built around your work. Summary templates that follow how you already deliver and bill, so the finished document comes out in your shape rather than a generic one.
• Your people, your clients. Your team runs the workspace as part of the service they already provide, and brings clients and families into it where that helps rather than slows things down.
• Pointing at each other honestly. A page here explaining what you do, a page there explaining what this does, and referrals in both directions that are actually useful to the person receiving them.
• A say in what gets built. Working closely with one practice teaches me more about what to build next than any amount of guessing from the outside.

Every partnership is shaped around the organization it is with, commercial terms included. Get in touch and we can work out what one would look like for yours.

What you can set up

The shape most of this takes is a workspace per client, run by you, opened up to them as far as it helps and no further.

• Bring a client in without making them sign up. A share link and a PIN is enough to get someone in. Come back on the same device and they are recognised rather than asked to introduce themselves again.
• Give them a form, not a blank page. A note can carry live fields, checkboxes, suggested answers, and tap-to-reveal explainers for the questions people always ask. They fill it in without being able to disturb anything else, and where it suits, the workspace opens straight onto that form with nothing else in the way.
• Decide exactly what each person sees. Permissions are set per person and per workspace, down to whether someone sees the notebook, the summary, the tasks, or the calendar. Access can be withdrawn the moment you want it withdrawn.
• Turn the pile into the document. Photograph a form, dictate a note, drop in a PDF, and one step assembles all of it into a structured draft on your template, ready to edit and download. There is already a specialist Advance Directive template built this way.
• Hand it over when the work is done. A workspace can be transferred to the client outright. They keep the record, you stay on as an editor if that is useful, and nothing has to be rebuilt or re-sent.

Where the information sits

Client material is stored in a Canadian region and encrypted in transit. Workspaces are private by default and isolated at the database layer, so a workspace is reachable only by the people you put in it. Shared links are PIN protected and lock out after repeated failed attempts, access is revocable instantly, and someone removed can be blocked from rejoining at the database level rather than merely un-invited.

Nothing your clients put in is ever used to train AI models. When a summary is generated the relevant content goes to a paid AI service under an agreement that forbids training on it, and that is the only place it goes.

Getting started

There is nothing to install. It runs in a browser, and installs as an app on your phone if you want it there. It is free to start, so you can put a real situation through it before we talk about anything at all.

The part worth doing together is the template. Getting a summary to come out as a document you would be happy handing a client takes a few rounds of back and forth, and that is the work I want to do alongside you rather than leave you to configure on your own.

Working with me directly is the advantage at this stage. What you need lands in the product quickly, because you are talking to the person who builds it.

Why me

I built this after my sister and I spent years coordinating care for both of our parents across phone calls, text chains, spreadsheets, hospital paperwork, and memory. What stayed with me was how much of that work was invisible, and how much of it quietly landed on one person.

Before Care Colab I spent years as a product designer in health technology, a good deal of it in rooms with seniors, caregivers, and the professionals who support them. That is why I trust the pattern rather than only my own experience of it, and why the sharing model and the security here were designed deliberately rather than bolted on afterwards. The longer version, along with what the company is legally committed to as a British Columbia benefit company, is on the about page.

Get in touch

If any of this sounds like your organization, I would be glad to talk it through with no particular outcome in mind.

Partnerships: hello@carecolab.ca or the contact form

Partnership is not the only way to be involved: investors, funders, and grant programs will find more on the invest page.